Contact Us
Please let us know how can we assist you:
By telephone: 1.888.I4YOU99 (1.888.449.6899)
By Fax: 718.981.5247
Sales and General inquiries: contact@eyeglasses4you.net
Technical questions? support@eyeglasses4you.net
Trouble while placing order?
Did not receive your order?
Received damaged items?
Request RMA to return items? customerservice@eyeglasses4you.net
Would you like to contact us by mail, our address is:
EyeGlasses4You.net
P.O. Box 50031
Staten Island, NY 10305 USA
HELP
What information should I provide for my customize eyewear?
All you need to provide us is your prescription information. You have your Rx from your optometrist.
Just fill in the blanks in our order form and we will customize your eyeglasses to your prescription.
I cannot receive any email / confirmation email from EyeGlasses4You.net?
Check your 'spam' or 'bulk' folder of your mailbox if it exists. Our email's may be delivered to there.
Please don't forget to mark our email address as 'non-spam'. If in doubt, just write your prescription out as you see it,
or fax, scan Rx to us and we will calculate the correct reading prescription. All incoming orders for prescription
spectacles are checked and you will be advised if there are any obvious discrepancies in your prescription.
If you do not understand ANY part of your prescription, please contact us to ensure everything is entered correctly.
We will be glad to help, and we want your glasses to be made exactly to your Optical specifications.
What if I have entered some information incorrectly?
Call or send us an email informing us of the error immediately, as we process orders rapidly. For this reason we ask you
please double check your prescription and shipping information before submitting your order.
Can you put new lenses in my existing frames?
Yes, We will be happy to put new lenses in your existing frames. You have to understand that we can't take responsibility
for a used frame or a frame not purchased from us.
Can I order frames without prescription lenses?
Yes, just select the "Frame only" option on the prescription page and continue with your order.
Can I use my contact lens prescription for spectacles?
No, a contact lens prescription is entirely different to your spectacle prescription.
What if my frames need adjustment after I receive them?
All frames are thoroughly inspected, aligned and professionally verified to the prescription given prior to shipping. If you need a minor adjustment, such as tightening loose arms or adjusting nose pads, you could take them into your local optical shops, which provide free adjustments on glasses. Alternatively you may return them to us for correction.
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